Orders, Shipping, & Returns
How To Order
All of our products are available online. Use the search box or product categories to find what you need. If you need assistance placing an order online, please email us at firstname.lastname@example.org.
We accept Visa®, MasterCard®, American Express® and Discover.
Iron Mercantile is required to charge state and local tax on items shipped to addresses within the following state(s): AL, AR, AZ, CA, CO, CT, DC, FL, GA, HI, IA, ID, IL, IN, KS, KY, LA, MA, MD, ME, MI, MN, MO, MS, NC, ND, NE, NJ, NM, NV, NY, OH, OK, PA, RI, SC, SD, TN, TX, UT, VA, VT, WA, WI, WV, WY.
All prices published on our website are in U.S. dollars and must be paid in U.S. dollars.
NOTE: In the event of a pricing error, Iron Mercantile™ reserves the right to charge the correct price. We also reserve the right to change prices without notice should market commodity conditions unforeseeably change.
Local Safety Standards & Regulations
Products sold by Iron Mercantile™ are designed to meet stated U.S. safety standards and regulations. Because local safety standards and regulations vary significantly, Iron Mercantile™ cannot guarantee that our products meet all applicable requirements in each locality. The purchaser assumes all responsibility for compliance with safety standards and regulations in those localities in which the products will be shipped, sold, and used.
Except as described in our guarantee, there are no express warranties or implied warranties including, but not limited to, merchantability and fitness for a particular purpose. Iron Mercantile™ shall not be subject to and disclaims: (1) any other obligations or liabilities arising out of breach of contract or of warranty, (2) any obligations whatsoever arising from tort claims (including negligence and strict liability) or arising under other theories of law with respect to products sold or services rendered by Iron Mercantile or any undertakings, acts or omissions relating thereto, and (3) all consequential, incidental and contingent damages whatsoever.
We take great care in filling, checking and packing your order. On rare occasions, a package may be damaged or lost in transit. If a shipment is damaged, please note the damage on the delivery receipt. Then email us at email@example.com.
Gemplers Inc., PO Box 5175, Janesville, WI 53547-5175.
These terms and conditions shall constitute the entire agreement between Iron Mercantile™ and the purchaser, and shall be governed by and constructed according to the laws of the state of Wisconsin and the United States of America.
Free Ground Shipping on $75 orders
In-stock items will arrive in 2-7 business days. Orders under $75 ship Ground for $5.99.
Next day orders ship for $40
Two day orders ship for $25
Note: Orders received before 3pm CST will ship same day, orders after 3pm ship out next business day.
Please initiate return within 30 days of receiving your product and must be in new condition and in its original packaging. Some clearance items are not eligible to be returned and will be noted at the time of your order.
All shipments are sent with a prepaid return label and return instructions in the package.
If you have additional questions or do not have a return label with your package, please email our friendly customer service team at firstname.lastname@example.org.
Send your return to:
401 S Wright Rd.
Janesville, WI 53546